Privacy Policy – Lichfield Travel Clinic

**Lichfield Travel Clinic** is committed to protecting your privacy and ensuring that any personal information you provide to us is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services or visit our website.

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Information We Collect

We may collect the following types of information:

* Your name, contact details (address, phone number, email)
* Date of birth and medical history relevant to your treatment
* Travel information related to your vaccination needs
* Payment details when services are paid for privately
* Feedback or reviews you choose to provide
* Website usage data (via cookies and analytics)

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How We Use Your Information

We use your personal data to:

* Provide travel health advice and clinical services
* Process bookings and appointments
* Send reminders and communicate about your care
* Improve our services and website experience
* Comply with legal and regulatory requirements

We may also use anonymised data for audit or reporting purposes.

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Data Sharing

We will only share your data when:

* It is necessary for your care (e.g., referrals or test result reporting)
* Required by public health authorities or regulators
* You have given us explicit consent
* We are legally obliged to do so

We do **not** sell or share your information with third parties for marketing purposes.

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Cookies and Website Tracking

We use cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings.

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How We Store Your Data

Your data is stored securely, and access is limited to authorised staff only. We use appropriate technical and organisational measures to protect your information.

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Your Rights

Under data protection law, you have the right to:

* Access the information we hold about you
* Request correction of inaccurate or incomplete data
* Request deletion of your data (subject to legal obligations)
* Object to or restrict certain processing activities
* Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

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Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

**Lichfield Travel Clinic**
📧 Email: [info@lichfieldtravelclinic.co.uk](mailto:info@lichfieldtravelclinic.co.uk)

You may also contact the **Information Commissioner’s Office (ICO)** if you are not satisfied with our response:[www.ico.org.uk](https://www.ico.org.uk)

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Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page.