# Terms and Conditions of Supply – Lichfield Travel Clinic

These Terms and Conditions govern the supply of services by **Lichfield Travel Clinic** (“we”, “us” or “our”) to individuals or organisations (“you” or “your”). By booking or receiving services from us, you agree to be bound by these Terms and Conditions.

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1. Our Services

Lichfield Travel Clinic provides private travel health services, including but not limited to:

* Travel vaccinations
* Travel health consultations
* Anti-malarial medication
* Travel-related health advice
* Blood tests and fit-to-fly certificates
* Other preventative or diagnostic health services

All services are provided by qualified healthcare professionals in accordance with UK clinical and regulatory standards.

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2. Booking and Appointments

* Appointments can be made online, by phone, or in person.
* It is your responsibility to attend the appointment on time.
* Late arrivals may result in a reduced consultation time or require rebooking.
* Please provide accurate and complete information relevant to your health and travel plans during your consultation.

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3. Payment and Pricing

* All services must be paid for at the time of the appointment unless otherwise agreed in advance.
* We accept major debit and credit cards.
* Prices are listed on our website or will be confirmed during booking. We reserve the right to amend our pricing at any time.
* Missed appointments or late cancellations (less than 24 hours’ notice) may incur a cancellation fee.

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4. Cancellations and Refunds

* You may cancel or reschedule your appointment by giving at least 24 hours’ notice.
* Refunds for cancelled appointments will be made at our discretion.
* No refunds are given for services that have already been provided.
* Vaccines and prescription medication are non-refundable once dispensed or administered.

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5. Medical Information and Consent

* By using our services, you confirm that all information you provide is accurate and complete.
* You must inform us of any medical conditions, allergies, or current treatments.
* Some vaccines or treatments may require informed consent. You have the right to ask questions and decline any service.
* We reserve the right to decline to provide a service if it is deemed clinically inappropriate or unsafe.

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6. Liability

* We will provide services with reasonable care and skill in accordance with clinical best practices.
* We are not liable for any adverse reactions or complications arising from services provided, unless caused by our negligence.
* We are not responsible for your failure to follow medical advice or to disclose relevant health information.
* It is your responsibility to seek further medical care if your condition changes or worsens after treatment.

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7. Privacy and Data Protection

* All personal information is handled in accordance with our [Privacy Policy](#).
* We may share your data with healthcare regulators or public health authorities when legally required.
* We will not share your information with third parties for marketing purposes without your consent.

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8. Children and Minors

* Individuals under 18 must be accompanied by a parent or legal guardian for all consultations and treatments.
* Consent for vaccinations or treatment must be provided by the guardian unless the child is deemed competent under Gillick principles.

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9. Changes to These Terms

* We may update these terms from time to time. The latest version will always be available on our website.
* Continued use of our services after changes are made constitutes your acceptance of the updated terms.

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10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

**Lichfield Travel Clinic**
📧 Email: [info@lichfieldtravelclinic.co.uk](mailto:info@lichfieldtravelclinic.co.uk)